Shipping Policy

At CUBELYLABS, we are committed to providing clear and reliable information regarding order processing and delivery.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays may begin processing on the next business day.

During high-volume periods, holidays, product launches, or other exceptional circumstances, processing may take longer.

2. Estimated Delivery Time

Typical delivery is approximately:

5–15 business days after dispatch

Actual delivery times may vary depending on:

Customer destination.
Shipping method.
Carrier network conditions.
Customs procedures.
Local postal services.
Weather or other events outside our reasonable control.

Where a more specific delivery estimate is displayed during checkout, that estimate should be treated as the applicable estimate for the order.

Delivery times are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

3. Shipping Charges

Shipping charges, if any, will be disclosed before the customer completes checkout.

We do not intentionally add undisclosed shipping charges after purchase.

4. Order Tracking

Where tracking is available, tracking details will normally be sent after the order has been dispatched.

It may take several business days after dispatch for tracking information to become active.

5. Correct Shipping Information

Customers are responsible for providing complete and accurate shipping information.

Please review your:

Recipient name.
Street address.
Apartment or unit number.
City.
Postal code.
Country or region.

If you notice an error, contact service@cubelylabs.com immediately.

We cannot guarantee address modifications after fulfillment or shipment has begun.

6. Customs, Duties and Taxes

International shipments may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination jurisdiction.

Where such charges are included in the price or collected during checkout, they will be disclosed accordingly.

Unless expressly stated otherwise during checkout, customers may be responsible for duties or charges imposed by local authorities or carriers after shipment.

7. Delivery Delays

Certain delays may occur due to circumstances outside our reasonable control, including customs inspections, carrier disruption, severe weather, public holidays, natural events, or incorrect delivery information.

If a shipment appears significantly delayed, please contact us and we will assist with available carrier information.